Benefits Counseling

Statewide Health Insurance Benefits Advisors

(SHIBA)

Benefits Counseling

Statewide Health Insurance Benefits Advisors (SHIBA)

SHIBA is a partially state-funded program sponsored by Island Senior Resources, under the guidance of the Washington State Office of the Insurance commissioner

younger woman with older woman

Need help?

We provide community members with free, unbiased, and confidential Medicare education and health insurance options. 

We can help you learn the rules of Medicare for yourself or a loved one. Trained volunteers provide objective information about Medicare and other medical options in individual consultations or classes (see Webinar discussion below).

  • Information on enrollment, costs and benefits, prescription coverage, low-income assistance
  • Unbiased and confidential information. SHIBA volunteers do not choose plans for you, you choose! 

See dates, times, and locations of classes below. Individual consultations are available by appointment.

About SHIBA

We can help you learn the rules of Medicare for yourself or a loved one.

What we do for you

SHIBA Advisors are here for you! Our Statewide Health Insurance Benefits Advisors (SHIBA) help people understand Medicare rights and options. Our well-trained volunteers counsel people about their Medicare choices and options.

Our SHIBA volunteers assist people through in-person and virtual one-to-one counseling via video chat or phone. They answer Medicare questions, and help evaluate and compare health insurance policies so people can make informed decisions to find the best possible coverage that meets their needs and fits their budgets. Volunteers can also help screen to see if people qualify for low-income programs to save money on Medicare coverage. 

SHIBA volunteers
Senior man and woman

Eligibility

  • Anyone eligible for or currently enrolled in Medicare
  • Anyone who needs to know more about Medicare and related programs

Cost

  • Free; however, donations are always appreciated as state funding does not cover the full cost of the program. 
ribbon in the shape of a heart
senior woman on phone

 Contact

Informational Videos on Medicare

SHIBA helps with Medicare choices
Original Medicare vs. Medicare Advantage plans
Deceptive marketing practices and Medicare health plans

SHIBA is…

  • Completely FREE and confidential: We keep your personal information safe.

  • Objective and unbiased: We don’t sell or endorse anything.

SHIBA advisors can help with…

  • Original Medicare

  • Prescription drugs

  • Low-income programs to help pay for Medicare

  • Medigap (Medicare Supplement) plans

  • Medicare Advantage plans

  • Medicare fraud and abuse

  • Issues with Medicare fraud

ISR’s Medicare Information Sessions from SHIBA

  • These classes happen throughout the year.  Some are in-person and some are offered on Zoom. Check our calendar page (here) or see the list of class dates below.
  • Register in advance for the session you want to attend by calling 360-321-1600.

Welcome to Medicare

If you are going on Medicare and/or are wanting to know more about Medicare, attend a free “Getting Ready for Medicare” seminar offered by SHIBA (Statewide Health Insurance Benefits Advisors) volunteers. 

Next classes are:

Tuesday, Oct. 8 at 1 p.m. at Freeland Library, 5495 Harbor Ave., Freeland

Open Enrollment

Medicare Open Enrollment runs Oct. 15 – Dec. 7.  Learn about Medicare changes expected in 2025 with plan details for residents of Whidbey Island.  ​Get the latest information regarding Medicare Part D drug plans and Medicare Advantage plans for next year.  Costs and benefits can change significantly each year, ​so it is critical that everyone has the plan that best meets their needs ​at the least cost.  

Register for classes by calling 360-321-1600.

Tues Oct 22       1:30 p.m. Island Senior Resources Bayview, 14594 SR 525, Langley

Wed Oct 23       11:00 a.m. The Center at Oak Harbor, 51 SE Jerome St, Oak Harbor

Thurs Oct 24    9:30 a.m. St. Stephen’s Episcopal Church, 555 SE Regatta Dr, Oak Harbor

Sat Oct 26          10:00 a.m. Coupeville Library, 788 NW Alexander St, Coupeville

 

Friday Nov 1        1 p.m., Trinity Lutheran Church,18341 SR 525, Freeland

Sat Nov 2            10:00 a.m. Freeland Library, 5495 Harbor Ave, Freeland

Wed Nov 6         11:15 a.m.  St. Hubert Catholic Church, 804 3rd St, Langley

Tues Nov 12        1:00 p.m.   Freeland Library, 5495 Harbor Ave, Freeland

Wed Nov 13        1:00 p.m.  Coupeville Methodist Church, 608 N Main St, Coupeville

Wed Nov 20        11:00 a.m. The Center at Oak Harbor, 51 SE Jerome St, Oak Harbor

Thurs Nov 21       1:30 p.m.  Island Senior Resources Bayview, 14594 SR 525 Langley

Wed Dec 4            1:00 p.m. The Center at Oak Harbor, 51 SE Jerome St, Oak Harbor                         

Using Medicare’s Planfinder

This session focuses on how to use Medicare’s Planfinder so you can find the best drug plan and/or Medicare Advantage plan that meets your needs.  We will cover how to find much of the ‘hidden’ information as well as information about the supplement plans.  We will also share how to find the information you are looking for.

Next classes:  Call to inquire

Medicare Reboot

Are you enrolled in a Medicare Advantage Plan? Is your current plan working for you? If you are dissatisfied for any reason and want to change plans, attend one of these sessions.

Next classes will be next year.