Recent Changes
ISR has resumed our Medical Transportation Program with a few modifications for 2024.
- All clients must register even if you have used our transportation services in the past.
- We offer a sliding fee scale.
- We only serve adults 60 years of age or older.
- We serve Whidbey Island residents only; the Camano Center has taken over transportation for Camano residents.
Eligibility
- Age 60 or older
- A resident of Whidbey Island. We serve Whidbey Island residents only; the Camano Center has taken over transportation for Camano residents.
- Must not be on Medicaid/Apple Health
Cost of a ride
- The full cost of a ride includes a $15 pick up fee for each leg of the trip plus $0.93 per mile based on the average mileage between pick up and destination. Trips expected to last three hours or more will include an additional $10 meal allowance for the driver.
- Clients pay all parking and ferry fees.
Sliding Fee Scale
- Rides are available on a sliding scale basis that includes discounts of 20% to 100% depending on the need.
- To qualify for the sliding scale, you will be asked to provide basic financial information for the combined income for your household, including spouse and dependents. Acceptable documents include a recent tax return (first page only), a social security benefits letter, or retirement statements.
- Please allow up to two weeks to process and complete your registration and income verification before your first ride.
- If you are able to pay full price for a ride, income verification is not necessary.
Scheduling
- Rides need to be scheduled two weeks in advance to allow for us to find a volunteer driver to fulfill your request.
- Once your ride is scheduled and a driver assigned, the fee must be paid to ISR (not the driver) prior to the trip.
- One person can accompany you, however we must be informed in advance.
- All services provided based on volunteer availability.
Pay it forward
- ISR does not receive any governmental or grant funding for this program and we rely on generous individuals to subsidize those in need.
- If you wish to donate above and beyond the cost of your trip, please make a separate donation to ISR on the Donate Page.
Need a Ride?
- Get registered today. Call 360-321-1600 and ask to speak to our Medical Transportation staff or email med.rides@islandseniorservices.org
- Registration includes income verification if needed, so be prepared to submit the required documents
Other Transportation Programs
Camano Island Residents
- The Camano Center provides medical transportation to Camano Island residents.
- Contact Angie Bayley by phone: 360-387-0222, email abayley@camanocenter.org.
Medicaid Recipients
- Northwest Regional Council provides medical transportation to Medicaid recipients.
- Contact Northwest Regional Council at 360-738-4554 to schedule rides.
Veterans Ride-Link Van Program
- The Whidbey Veterans Resource Center in Langley offers free transportation to the VA Hospital & Clinics on the mainland is available for Veterans and their families. We also offer transportation to NAS Whidbey for commissary shopping and administrative appointments.
- Contact 360-320-9008.
South Whidbey at Home
- South Whidbey at Home is a membership-based nonprofit dedicated to helping older (55+) South Whidbey residents remain in their homes and active in the community. They offer transportation to appointments, shopping, errands, educational events.
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Contact: phone 360-331-1971, email callmanager@swathome.org
Island Transit – Paratransit
- Island Transit’s Paratransit service is considered a “safety net” for those individuals with disabilities whose disability still prevents them – not merely makes use more difficult – from using the fixed route system, even when it is fully accessible.
- To apply, click here.
- Contact phone 360.678.7771, email dwells@islandtransit.org
Interested in Driving?
The Medical Transportation program needs more team members. More and more seniors are turning to us for help; unfortunately, we do not have enough volunteers to meet their needs.
If you like to drive, own a car, and enjoy meeting new people, then this is the volunteer program for you! Through volunteering, you will establish new friends and enjoy giving back.