Medical Transportation

ISR’s Medical Transportation program provides Whidbey seniors private rides to medical appointments and essential errands. Our volunteer drivers provide transportation to Island, King, Whatcom, Skagit, and Snohomish counties.

Medical Transportation

ISR’s Medical Transportation Program provides Whidbey seniors private rides to medical appointments and essential errands. Our volunteer drivers provide transportation to Island, King, Whatcom, Skagit, and Snohomish counties.

Recent Changes

ISR has resumed our Medical Transportation Program with a few modifications for 2024.

  • All clients must register even if you have used our transportation services in the past.
  • We offer a sliding fee scale.
  • We only serve adults 60 years of age or older.
  • We serve Whidbey Island residents only; the Camano Center has taken over transportation for Camano residents.


  • Age 60 or older
  • A resident of Whidbey Island. We serve Whidbey Island residents only; the Camano Center has taken over transportation for Camano residents.
  • Must not be on Medicaid/Apple Health
Man with glasses

Cost of a ride

  • The full cost of a ride includes a $15 pick up fee for each leg of the trip plus $0.93 per mile based on the average mileage between pick up and destination. Trips expected to last three hours or more will include an additional $10 meal allowance for the driver.
  • Clients pay all parking and ferry fees.

Sliding Fee Scale

  • Rides are available on a sliding scale basis that includes discounts of 20% to 100% depending on the need.
  • To qualify for the sliding scale, you will be asked to provide basic financial information for the combined income for your household, including spouse and dependents. Acceptable documents include a recent tax return (first page only), a social security benefits letter, or retirement statements.
  • Please allow up to two weeks to process and complete your registration and income verification before your first ride.
  • If you are able to pay full price for a ride, income verification is not necessary.
person doing calculations
driver and passenger


  • Rides need to be scheduled two weeks in advance to allow for us to find a volunteer driver to fulfill your request.
  • Once your ride is scheduled and a driver assigned, the fee must be paid to ISR (not the driver) prior to the trip.
  • One person can accompany you, however we must be informed in advance.
  • All services provided based on volunteer availability.

Pay it forward

  • ISR does not receive any governmental or grant funding for this program and we rely on generous individuals to subsidize those in need.
  • If you wish to donate above and beyond the cost of your trip, please make a separate donation to ISR on the Donate Page.
Man in red vest

Need a Ride? 

  • Get registered today. Call 360-321-1600 and ask to speak to our Medical Transportation staff or email
  • Registration includes income verification if needed, so be prepared to submit the required documents
person in car

Other Transportation Programs


Camano Island Residents

  • The Camano Center provides medical transportation to Camano Island residents.
  • Contact Angie Bayley by phone: 360-387-0222, email
Northwest Regional Council

Medicaid Recipients

  • Northwest Regional Council provides medical transportation to Medicaid recipients.
  • Contact Northwest Regional Council at 360-738-4554 to schedule rides.
Whidbey Veterans

Veterans Ride-Link Van Program

  • The Whidbey Veterans Resource Center in Langley offers free transportation to the VA Hospital & Clinics on the mainland is available for Veterans and their families. We also offer transportation to NAS Whidbey for commissary shopping and administrative appointments.
  • Contact 360-320-9008.
Angel flight

Air transport for medical services across the Western USA

Angel Flight West delivers health and hope using donated flights to serve those with healthcare or other compelling human needs.

  • In the air, Angel Flight West links volunteer pilots and commercial airlines with people whose non-emergency health needs require air transportation to access care.
  • On the ground, volunteer drivers ferry passengers to and from their departure and destination airports.
  • Air and ground services are provided at no cost to passengers.

Learn more here:

South Whidbey @ Home

South Whidbey at Home

  • South Whidbey at Home is a membership-based nonprofit dedicated to helping older (55+) South Whidbey residents remain in their homes and active in the community. They offer transportation to appointments, shopping, errands, educational events.
  • Contact: phone 360-331-1971, email
Island Transit

Island Transit – Paratransit

  • Island Transit’s Paratransit service is considered a “safety net” for those individuals with disabilities whose disability still prevents them – not merely makes use more difficult – from using the fixed route system, even when it is fully accessible.
  • To apply, click here.
  • Contact phone 360.678.7771, email
Medical Transportation square

Interested in Driving? 

The Medical Transportation program needs more team members. More and more seniors are turning to us for help; unfortunately, we do not have enough volunteers to meet their needs. 

If you like to drive, own a car, and enjoy meeting new people, then this is the volunteer program for you! Through volunteering, you will establish new friends and enjoy giving back.

Click Here to Volunteer!

The people I meet...

“I get a chance to meet some interesting, thoughtful, and kind people. Sometimes just a passing phrase or statement from a client means so much. It is so rewarding to be able to share time with these folks and drive them to their appointments. Easy! Keep your eyes on the road. “

ISR Medical Transportation Volunteer Driver

I receive lots of...

“I receive lots of accolades from so many people for doing what I do volunteering. It embarrasses me a bit because all I can think is: am I not just doing the same thing that everyone else is doing to support their community? I try to reconcile my embarrassment by recognizing that I might be helping more of my community because I volunteer with organizations like Island Senior Resource and Good Cheer.”


Back to Top