Resources & Options Counseling

You don’t have to do it alone.

Aging and changing life situations bring new questions and challenges. Whether you’re looking for help for yourself, a spouse, a parent, or a friend, our Resource Specialists are here to help.

Please call 360-321-1600 to schedule an appointment.

Services are currently provided by appointment only.
Appointments are free and confidential.
All individuals are screened for eligibility and referred to appropriate services.
One conversation can help you find the right path forward.

How Can We Help

We provide free, confidential guidance to older adults, adults with disabilities, caregivers, and families. If you’re not sure what services you need or where to start, we’ll listen to your situation, explain your options, and connect you with local resources that can help.

Island Senior Resources contracts with The Northwest Regional Council to administer this WA State DSHS program.

Information we provide

Caregiver support
In-Home Care options
Chore/Housekeeping/Home maintenance
Meals
Elder abuse/Neglect
Energy assistance/Weatherization
Hospice or Respite resources
Transportation services
Veterans resources
Assisted living and other supported living options
Advance care directives/Living will
Power of attorney
Medicaid
Medicare Savings Program

Eligibility & Cost

Older adults
Adults with disabilities
Family caregivers
Friends and family members helping a loved one
Anyone seeking information about aging-related resources
Everyone age 18 and older is welcome.
This service is free and confidential. Donations are always appreciated and help us continue serving the community.

What to Expect

1. Tell Us Your Situation

We’ll take time to understand your needs, concerns, goals, and questions.

2. Explore Your Options

Our Resource Specialists will explain available programs, services, and benefits that may be a good fit for your situation.

3. Get Connected

We’ll provide referrals and next steps, and help you navigate available community resources.

4. Move Forward with Confidence

You’ll leave with a clearer understanding of your options and where to turn for support.

Not Sure If We Can Help?

Give us a call anyway.

Many people reach out because they’re facing a challenge and don’t know where to start. Whether your question is about Medicare, caregiving, mobility, housing, financial assistance, or simply planning for the future, we’re here to help you explore your options and find the resources you need.

Call 360-321-1600 to schedule an appointment.

Tailored Support for Older Adults (TSOA) Program

TSOA is designed to promote independence for adults 55+ and offers client choice, allows individuals to stay in their own homes longer, delays or prevent the need for Medicaid Long Term Care Services, provides the right service(s), at the right time, in the right setting, and supports individuals and/or unpaid family caregivers.

Notice: Starting December 1, 2025, The MAC & TSOA programs have paused enrollments and have implemented a waitlist due to overspending projections. Please reference the MAC and TSOA Enrollment Pause and Waitlist FAQ

For additional information or call our staff at: 360-321-1600.

Family Caregiver Support Programs

Support, education, respite, and resources for unpaid caregivers in Island County.

MORE INFORMATION >>

Medicaid Long-Term Care
Community Options Program Entry System (COPES)

We help people screen and apply for long-term care in the home or in a facility.

Call us at 360-321-1600 to schedule an appointment with a Resource Specialist.

MORE INFORMATION >>

Laura’s Story

Laura’s savings were depleted while caring for her husband, and Social Security no longer covered her rent and food. She skipped meals to cover expenses until she met with our Resource & Options Counseling staff. We helped her apply for food benefits, receive Meals on Wheels, and obtain subsidies that waived her Medicare Part B and D premiums. Now she feels safe, eats well, and enjoys new friends thanks to ISR and people who care.

More Resources